Text messages
Belayr is a personal safety check-in service. You set a timer before you walk home or show a house. Check in and nothing happens. Don't, and the people you chose get a text with your last known location and what to do. Text messages are how it works, so this page sets out who Belayr texts, how each of them agrees to it, and what they receive.
People who create an account
Accounts are created at belayr.io/app/invite. The form asks for a name, a mobile number and an email address. During the beta it also asks for an invite code before it creates the account. Invite codes come from twoplus11 LLC directly; Belayr never sends an invitation by text. Text messages have their own box, separate from the one for the Terms and Privacy Policy. It starts unticked and it is optional: an account can be created without it, and texts can be turned on or off later in Settings, with the same box. It says:
I agree to receive text messages from Belayr, operated by twoplus11 LLC, at this number: a warning two minutes before my contacts are alerted, and a text when a contact confirms, declines, can no longer be reached or can be reached again. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to opt out. Optional, and not required to create an account. See the Terms and Privacy Policy.
Ticking it, or turning texts on later, sends one text confirming it:
Belayr: texts are on for this number: a warning 2 minutes before your contacts are alerted, and news when a contact confirms, declines or can't be reached. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out.



Emergency contacts
Belayr never texts a contact before they agree. An account holder adds a contact by name and mobile number, and our Terms require them to ask that person first. Belayr sends that number nothing. Instead, the app gives the account holder a link to send from their own phone, in their own message.
The link opens a confirmation page that explains what the contact would receive. It has its own field for their mobile number, which must match the one they were added with; an unticked box for text messages, in the same carrier wording as sign-up; a separate, optional box for one automated phone call; a button reading “Yes, text me if Jamie Rivera does not check in”; and a button to decline. Only when they tick the text box and tap Yes does Belayr text them, starting with this confirmation:
Belayr: you are now Jamie Rivera's emergency contact. Belayr texts you if they miss a check-in or ask for help, when an alert is over, if they run a practice alert, and if they change this arrangement. Msg frequency varies. Msg&data rates may apply. Reply HELP for help, STOP to opt out.
Agreeing records the time, IP address and browser, which is the consent record. Belayr will not start a timer until at least one contact has agreed. Declining, or replying STOP, ends every message to that number.
Each real link is private to one contact, so there is a working example with made-up names at belayr.io/c/example. It is the same page, and its buttons work, but nothing entered there is saved and no text is sent.


What Belayr sends
- To the account holder, if they agreed to texts: one text confirming it, a warning two minutes before their contacts would be alerted, and a text when one of their contacts confirms, declines, can no longer be reached or can be reached again.
- To the account holder, only when they text first: while a timer is running they can text Belayr a number of minutes, such as 15, to add that much time, and Belayr replies once to say it did or why it could not.
- To contacts who agreed: the confirmation above; an alert if the account holder does not check in, followed about five minutes later by an automated phone call if nobody has stood it down and they ticked the optional box for it; an alert if the account holder presses the panic button or signals for help with a duress check-in; an all-clear when they check in or a contact ends the alert; a practice alert when the account holder runs a test; one text checking their number still works, if a text to them failed and the account holder asks; and a short notice when the arrangement changes, such as a new contact, a changed safe word, a sign-in on a new device, or a closed account.
The alert links to a private page with their last known location and what to do. Those links expire after seven days; belayr.io/s/example is a made-up example of one.
Examples, with the names and links filled in:
- Jamie Rivera did not check in with Belayr. Call +13145550142. Last known location and what to do: https://belayr.io/s/example
- Belayr: 2 minutes until your contacts are notified. Check in now.
- Jamie Rivera checked in with Belayr using their safe word. The alert is over and nothing further will be sent. A check-in is not proof of safety: call them if you are unsure.
- Belayr: Jamie Rivera signed in on a new device using their recovery code. If that was not them, check on them.
There is no marketing, and nothing is ever sent to promote Belayr.
How often, and how to stop
Message frequency varies with how often the account holder sets a timer. Somebody who always checks in on time is never texted about it. Message and data rates may apply. Reply STOP to any message to stop receiving them, START to start again, and HELP for help. Carriers are not liable for delayed or undelivered messages.
No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third party for any purpose. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Full detail is in the Privacy Policy and the Terms of Service. For help, reply HELP, email support@belayr.io or call (314) 384-8947.